How We Cater
Catering for an office lunch or family gathering but don’t have the space for our mobile ovens? Sunnyside also offers catering packages for each of our dishes to be delivered to you! 10% delivery charge will be added to all catering deliveries. See FAQ section below for more information on delivery fee.
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FAQ
What's included in the service?
Deliver the catering order to the delivery address provided and help set up the order.
Can you accommodate different dietary restrictions?
Yes, we can accommodate for most dietary restrictions. Please inform us of any dietary restrictions and allergies your guest might have when booking the event so we can make proper menu suggestions.
- For vegan/diary allergy, we offer pizza without cheese (Marinara pizza). Our dough does not contain any diary, egg, or nuts in it.
- Our pasta does contain eggs.
- We offer gluten-free crust and pasta for an extra charge. Please inform us if gluten-free crust or pasta are needed. We do make the gluten-free pizzas in the same oven we make our regular pizzas, and the pizza is prepared on the same prep table. Therefore, there is the risk of cross contamination.
- Kosher and Halal meats are available per request. Pricing may be different for these products.
Is gratuity included in the fee?
No, gratuity is not included nor required, but it's always appreciated!
Do I need to pay a deposit to book the event?
Yes, a 50% deposit is required to secure your delivery. The remaining payment will be due one day before delivery.
If the event is booked less than a week before the event, the full balance will be required to secure the catering order.
A 24 hours' notice is required to any changes to the catering order. If notice is not given 24 hours prior to the delivery, we cannot guarantee we will fulfill the request.
What are your reschedule and cancellation policies?
While we understand that unexpected things do happen, there are costs that we take on during preparation (ordering extra inventory and prepping extra ingredients). Therefore, charges will be applied for cancellation within a certain timeframe.
For orders less than $500, cancellation is allowed if 24 hours' notice is given. Any cancellation that is made on the day of is subject to the 50% security deposit. If the food has already been prepared, cancellation is subject to 100% cancellation fee.
For orders more than $500, cancellation is allowed if 48 hours' notice is given. Any cancellation is made less than 48 hours prior to the delivery will subject to the 50% security deposit. If the food has already been prepared, cancellation is subject to 100% cancellation fee.
The deposit is used to cover the cost of any ingredients prepared before the day of the catering.
What happens if it rains or bad weather conditions?
If severe bad weather conditions occur that prevent our driver from safely driving on the road or our restaurant from operating, we reserve the right to cancel the delivery catering order and refund you the deposit.
A full refund will only be given under severe weather conditions such as hurricane, tornado warning, snowstorms, floods, damaging winds.
What areas do you cover and what’s your delivery fee?
Delivery made within 7 miles radius of our restaurant is subject to 10% delivery fee, no minimum requirement.
Delivery made between 7 - 15 miles radius of our restaurant is subject to 10% delivery fee, $500 minimum requirement.
Delivery made between 15 - 20 miles radius of our restaurant is subject to 10% delivery fee, $850 minimum requirement.
Please inquire about any locations over 20 miles.